Shipping & Returns
We ship orders over $100 free (exclusions apply such as some 1) higher value products Sideshow, Hot Toys, 2) larger items requiring excess packing 3) Non Contiguous US (lower 48) states, etc.)
Comic Spot is proud to partner with Route, the leader in package protection and tracking solutions. All orders are automatically enrolled in Route+ protection at checkout to be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service for free to all of our customers! *Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.
Comic Spot is not responsible for any package that is lost, damaged, held, or stolen after it is handed off to the shipping carrier.
Marked As Delivered (Stolen)
- Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered
- Orders over $100 USD require a police report
Stuck In Transit (Lost)
- Issues can be approved no earlier than 7 days and no later than 30 days from the last update (US), 60 days from order date
- Issues can be approved no earlier than 20 days and no later than 30 days from the last update (International), 60 days from order date
- File issues for damaged items with photos of the package and item (required) and no later than 15 days from when it was marked delivered.
Refunds, replacements, and exchanges will be reviewed on a case by case basis. Please contact us for further assistance!
All over print items will have different placements on each product, we do not offer return or exchanges based on specific placements.