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FAQs

What is a Pre-order?

As soon as a manufacturer announces a new item and gives us the go ahead, we will list it for preorder with an expected arrival date. Preorder means we are taking advanced orders for the item. It has either not been released or has not yet arrived in hand to ship out.

Please note, pre-order release dates are subject to change. The dates are based upon the expectation of the manufacturer but delays outside of our control can occur. If you have a question about your preorder please contact us!

Why do I have to pay for my pre-order today?

Due to payment authorizations, all pre-orders are charged up front to ensure you receive the item you are buying. Please check out the interest free payment options via PayPal found in your cart to pay over time.

Can I cancel my pre-order?

Due to the collectible nature of many of our products, cancelled orders are subject to a 25% restocking fee.